Customer satisfaction and customer loyalty are the pilars of a well run hospitality business. In this new age of full transparancy by means of instant feedback and social media, a succesfull hotel or resort needs to act customer centric at all times. By creating an efficent workflow, the organization is able to fully focus on the customer and his or her needs. The utilization of the SYSCall wireless calling solutions will assist in achieving the optimum service level. Needless to say that this will directly enhance your profitability and market share.
The guest calls for a staff member, by a single press of the button
The call will instantly appear on the display of the pager, as worn by the staff member. The pager can provide notification by light signal, sound or vibration
Internal wireless calling system (housekeeping and roomservice)
The manager can easily direct the staff member to the desired location, by simply sending the related message to the pager, worn by the employee.
The housekeeping staff member can promptly head for the respective room
Internal wireless calling system (valet parking)
The customer hands over the number to the concierge. This number is swiftly communicated to the valet service, by means of the SYSCall pager
The valet can now effectively return the car to the esteemed guest
